Questions & Answers

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    Frequently Asked Questions

    How to place an order for mobile skin on Fonbee.in?

    All designs are available for 1200+ mobile models.
    Step 1: Select your favourite category of mobile skins.
    Step 2: Choose attractive skin(s) for your mobile from the selected category.
    Step 3: Select the model of your mobile from the drop down list below the product.
    Step 4: Click on Buy Now and proceed to checkout to get your mobile skin delivered at your doorstep.

    How to apply mobile skins/wraps?

    The process of wrapping Mobile skin wrap on your phone is simple and takes less than five minutes. To apply mobile skins or wraps, clean your device thoroughly, align the skin with the device's cutouts, peel off the backing, and press the skin onto the device, smoothing out air bubbles as you go. Use a hairdryer on low heat to warm and secure the edges, then check and smooth out any remaining bubbles for a perfect fit. Watch our detailed video on “HOW TO APPLY SKINS” and get ready to see your phone’s new look.

    What to do if my device model is not listed in the drop down list?
    You need not worry, reach out to us on Instagram or mail us on help@therbventures.in and tell us your brand and device model and our team will contact you within 24 hours.
    What should I do if I have not received the order but status is showing delivered?

    If the tracking status shows your order as delivered but you have not received it, please email us within 24 hours. If we are not notified within this time frame, we will be unable to assist you, as the carrier will not investigate orders after 24 hours.

    Will the mobile skin/wrap damage my device?

    No, a high-quality mobile skin/wrap will not damage your device. These skins are designed to be easily applied and removed without leaving any residue or causing any harm to the surface of your device.

    How long will the mobile skin/wrap last?

    The lifespan of a mobile skin/wrap can vary depending on how well it's applied and maintained. Generally, our high-quality skin/wrap can last anywhere from several months to over a year with proper care. Factors such as how often you handle your device, exposure to elements like sunlight and moisture, and wear & tear of the skin can all influence its durability.

    Do skins/wraps affect wireless charging?

    No, our high-quality mobile skins/wraps do not affect wireless charging. The skins/wraps are designed to be thin enough to allow wireless signals to pass through, ensuring that wireless charging functionality remains unaffected.

    Can Fonbee.in deliver to me anywhere in India?
    Yes, we deliver to locations throughout India. Whether you're in a metropolitan city or a remote area, our delivery services are designed to reach you wherever you are in the country. Simply provide your address during checkout, and we'll ensure your order is delivered to you. If you have any specific delivery inquiries or need assistance, please don't hesitate to reach out to us on Instagram or mail us on help@therbventures.in for help.
    Can I change my order before it is shipped?
    Yes, you can typically make changes to your order before it is shipped. Please contact us on Instagram or mail us on help@therbventures.in as soon as possible with your order details and the changes you would like to make. We'll do our best to accommodate your request before processing and shipping your order. It's important to reach out to us promptly to ensure we can assist you effectively.
    What are mobile skins/wraps and why should I use them?

    Mobile skins (or wraps) are thin, adhesive coverings for mobile devices that offer aesthetic customization, scratch protection, improved grip, and minimal bulk. They are affordable, easy to apply and remove, and help maintain the device's value and original form factor while providing UV resistance and efficient heat dissipation.

    How do I find my phone model?

    All designs are available for 1200+ mobile models.
    Step 1: Select your favourite category of mobile skins.
    Step 2: Choose attractive skin(s) for your mobile from the selected category.
    Step 3: Select the model of your mobile from the drop down list below the product.
    Step 4: Click on Buy Now and proceed to checkout to get your mobile skin delivered at your doorstep.

    What are the payment methods available on Fonbee.in?

    We accept all types of online payments, like Google Pay, PhonePe, UPI, Online Banking, Debit Card, Credit Card, and Cash on Delivery.

    Where is my order?
    To track the status of your order, please refer to the shipping confirmation email or visit the order tracking section on our website. You can find your tracking number in the confirmation email or by logging into your account within 48 hours of placing the order. This number allows you to monitor the current location and estimated delivery date of your order. If you need further assistance or have not received your tracking information, please reach out to us on Instagram or mail us on help@therbventures.in for help.
    What if my skin/wrap leaves bubbles on my mobile device after applying it?

    If you notice bubbles on your mobile device after applying the skin or wrap, don't worry. Gently press and smooth them out towards the edges using your fingers or a soft cloth. For persistent bubbles, you can use a hairdryer on low heat to warm the area slightly, which helps the skin adhere more smoothly. Following the application instructions carefully usually prevents bubbles, but if they do appear, pushing them towards the nearest opening typically resolves the issue.

    After placing the order, in how many days I will get my product?
    Typically, orders are delivered within 5 to 6 working days, but specific delivery times can be confirmed by checking the shipping details provided at the time of purchase or by reaching out to us on Instagram or mailing on help@therbventures.in for more accurate information.
    What should I do if I have received a defective/incorrect Skin/Wrap?
    If you have received a defective skin or wrap, you can apply for a free replacement within two days from the date of delivery. Ensure the skin is in unused condition and include the original packing materials and invoice when applying for the replacement.Replacement procedure: 1 - Document the Issue: Take two photos of the skin before applying it to the device and record a short video (less than one minute) explaining the issue. 2 - Send Photos and Video: Email the photos and video to help@therbventures.in. 3 - Replacement Process: Our team will review your case within 24-48 hours and arrange for a replacement to be shipped to you within 7 working days.
    What should I do if my question is not listed?
    If you have a question that isn't answered in our FAQ section, don't worry, we're here to help. You can contact us on Instagram, or mail us on help@therbventures.in, or through our contact form on the website, or call us on +91 63768 77807. We strive to respond promptly to all inquiries and ensure you receive the assistance you need.